Help and Support

Frequently Asked Questions:

Question:
I was in the process of making a booking and “checking out”, but then I was distracted, and now I cannot find the same date and time available. How do I continue checking out?

Answer:
Often, you can find unfinished bookings in the cart/basket. You can either continue checkout from there, or remove unwanted items from the cart by clicking the “X” on the left hand side f each item. Here is the direct link to the cart: https://parklodgespa.co.uk/cart/

Question:
How do I login?
Answer:
Here is the login link: https://parklodgespa.co.uk/wp-login.php

Question:
Where are my login details, username and password?
Answer:
These are sent to you by email, but you can reset your password here: https://parklodgespa.co.uk/my-account/lost-password/

If you experience any difficulties, or have any questions, please call us on 01405 764500 or use the contact form to send us a message outside of office hours.